How to Maintain Training Effectiveness During a Crisis

Ensure training effectiveness: Crisis-proof your training or watch it crumble when you need it most.

After helping 20+ companies navigate unexpected disruptions, I’ve cracked the code for building bulletproof L&D programs.

Here’s the 7-step playbook I used to help a fortune 500 company maintain 95% training effectiveness during a global crisis:

1. Adopt blended learning:
   Combine the best of classroom and digital.
   Pro tip: Interactive content beats boring slides every time.
2. Flexibility is your new best friend:
   Self-paced learning isn’t lazy, it’s smart.
   Modular courses =adaptable learning journeys.
3. Virtual collaboration is the new water cooler:
   Online workshops aren’t just zoom calls with extra steps
   Use communication and learning management tools to keep remote learners connected and engaged
4. Your knowledge base is your secret weapon:
   Centralize resources like your life depends on it (because it does)
   Well-documented processes save you when chaos hits
5. Training that’s relatable doesn’t get obsolete:
   Scenario-based training > theory-only courses
   Soft skills are your crisis superpower
6. Feedback is your north star:
   Surveys aren’t just for show – act on that data!
   Analytics tell you what’s working (and what’s not) in real-time
7. Design and write for Facilitator Churn:
    Trainers and facilitators may leave an organization.
    Designing courses with facilitation tips for instructors and trainers, by professional Instructional Designers can help any instructor deliver a consistent learning experience, so the entire workforce is consistently trained

Remember: A crisis doesn’t create weak training programs, it exposes them.
What’s your biggest challenge in crisis-proofing your training?
P.S. Want the exact framework I use to crisis-proof training programs?