In today’s digital-first economy, customer education isn’t a luxury—it’s a software product’s best friend. When customers understand your product deeply, they adopt it faster, engage longer, and renew confidently. As a Customer Success or Customer Education executive, championing customer education isn’t just about onboarding—it’s about driving outcomes. Think of it as a value multiplier. Gartner’s 2023 research ranks education as the 3rd most influential factor in purchase decisions. So, if your education strategy is an afterthought—it’s costing you. Build learning paths, introduce expert time, and make training part of your success playbook. Because educated customers are successful customers—and successful customers stick around.
About Check N Click's eLearning Services
Check N Click specializes in custom eLearning development, with a specific expertise in Customer Education programs. Contact us today and book a free call to explore how we can help with our expert Instructional Design, eLearning, and Customer Education brilliance.
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As an instructional designer, you always look for ways to improve your craft. Whether you are new to the field or a seasoned veteran, there is always room for improvement. One great way to sharpen your skills is by taking courses offered by Check N Click on Udemy. These courses offer practical, real-world advice you can use immediately. And best of all, they are very affordable. So what are you waiting for? Check out the course offerings today and get started on becoming a better instructional designer!
