Mastering the Art of Modern Learning: Customer Education, ID, and Custom eLearning

Let’s be real: generic training doesn’t cut it in 2026. Whether you’re a scaling SaaS firm or a global enterprise, your growth depends on how well your users and teams actually learn. Welcome to our knowledge hub, where we break down the latest in customer education, instructional design best practices, and custom eLearning development. From reducing churn with better onboarding to building high-impact learning ecosystems from scratch, we share the strategies we’ve used to help Fortune 500 companies turn training into a revenue engine. Dive in and let’s build something brilliant. 

We pride ourselves on applying logic to traditional Instructional Design approaches, so they are appropriate and flexible for the modern-age customer education and custom eLearning projects. While the traditional approaches and strategies provide a framework, they cannot be considered as templates for the modern customer education and custom eLearning initiatives.

Here is our blog dedicated to Instructional Design, Customer Education, and Custom eLearning, where we’ll share tips to improve courses for the modern training environment. This Blog will have minimal selling and maximum enablement for its readers. If you like this blog on Instructional Design, Customer Education, and Custom eLearning, please do spread the word, as we’re a small company with limited marketing budgets.

Help: Training ROI Calculator

Having metrics such as ROI or Payback Period can give us, training professionals, the data that we need to prove that training expenditures are an investment and not a cost. This information can enable you to speak the same language as the key stakeholders or decision-makers speak at most enterprises, which is of numbers and ROI.

Slide Sorter = Flow Sorter

Typically, we use the Slide Sorter view in PowerPoint to move, delete, or copy slides. Well, that's what its function is. However, the Slide Sorter view has another implicit function for us as Instructional Designers – it’s an amazing tool to review the course flow....