Mastering the Art of Modern Learning: Customer Education, ID, and Custom eLearning
Let’s be real: generic training doesn’t cut it in 2026. Whether you’re a scaling SaaS firm or a global enterprise, your growth depends on how well your users and teams actually learn. Welcome to our knowledge hub, where we break down the latest in customer education, instructional design best practices, and custom eLearning development. From reducing churn with better onboarding to building high-impact learning ecosystems from scratch, we share the strategies we’ve used to help Fortune 500 companies turn training into a revenue engine. Dive in and let’s build something brilliant.
We pride ourselves on applying logic to traditional Instructional Design approaches, so they are appropriate and flexible for the modern-age customer education and custom eLearning projects. While the traditional approaches and strategies provide a framework, they cannot be considered as templates for the modern customer education and custom eLearning initiatives.
Here is our blog dedicated to Instructional Design, Customer Education, and Custom eLearning, where we’ll share tips to improve courses for the modern training environment. This Blog will have minimal selling and maximum enablement for its readers. If you like this blog on Instructional Design, Customer Education, and Custom eLearning, please do spread the word, as we’re a small company with limited marketing budgets.
Five Dos’ and Don’ts of Brainstorming for Instructional Designers
As Instructional Designers, you develop training, that is technically accurate, well-written, and visually pleasing. In addition, you must ensure that the training includes new and innovative instructional strategies to teach and engage learners. You need to avoid...
Everything You Needed to Know About Microlearning
Most organizations are adopting the Instructional Strategy for implementing Micro-Learning. If you want to plan your Micro-Learning strategy, here is Everything you Wanted to Know About Micro-Learning.
You Know You’re an eLearning Professional When
As eLearning Professionals, we develop certain traits that define how we react to English, Design, and Consistency of things around us. Here are 15 of the most common traits that we, eLearning Professionals, exhibit.
5 Ways to Win Over Subject Matter Experts as an Instructional Designer
Subject matter experts or SMEs can enable you to truly meet the business and learning objectives of your courses. Subject matter experts are the Inside Men who typically understand the business needs of the training and the learning needs of the target audience. They...
Use the 3 Cs for Success in Your ID Processes
Everything is easier said than done. Wanting something is easy. Saying something is easy. The challenge and reward are in the doing. ~ Steve Maraboli Why is creating a training course easier said than done? This is because the process of Instructional Design includes...
A Comprehensive Guide to Writing for Effective Instructional Design
Anyone who’s ever written will know that writing is not a solitary act. Writing for an effective instructional design is a process that encompasses a number of distinct jobs that include: Researching Writing Editing Steps to Writing for an Effective Instructional...
Slide Sorter = Flow Sorter
Typically, we use the Slide Sorter view in PowerPoint to move, delete, or copy slides. Well, that's what its function is. However, the Slide Sorter view has another implicit function for us as Instructional Designers – it’s an amazing tool to review the course flow....
Going Analog in Digital Age with Instructional Design
Here is a simplistic view of the way we typically start an Instructional Design project: Get an email from the client/manager with project details Use the needs analysis conducted by a consultant Download the latest version of all templates and begin designing and...
Gagne’s Nine Events of Instructions
Gagne’s Nine Events of Instructions has been recognized as one of the most popular Instructional Design theories for several years now. Very few Instructional Design theories have achieved the same recognition and adoption as Gagne’s Nine Events of Instructions. For...
Movies and eLearning: Part Two
This post continues from the Part One post on Movies and Elearning. Duration How it happens in movies: Along with the script’s quality, the duration of a movie also influences the audience experience, significantly. Recall the experience from a movie in which you...
