Insutructional Design, Customer Education, & Custom eLearning Blog

Mastering the Art of Modern Learning: Customer Education, ID, and Custom eLearning

Let’s be real: generic training doesn’t cut it in 2026. Whether you’re a scaling SaaS firm or a global enterprise, your growth depends on how well your users and teams actually learn. Welcome to our knowledge hub, where we break down the latest in customer education, instructional design best practices, and custom eLearning development. From reducing churn with better onboarding to building high-impact learning ecosystems from scratch, we share the strategies we’ve used to help Fortune 500 companies turn training into a revenue engine. Dive in and let’s build something brilliant.

We pride ourselves on applying logic to traditional Instructional Design approaches, so they are appropriate and flexible for the modern-age customer education and custom eLearning projects. While the traditional approaches and strategies provide a framework, they cannot be considered as templates for the modern customer education and custom eLearning initiatives.

Here is our blog dedicated to Instructional Design, Customer Education, and Custom eLearning, where we’ll share tips to improve courses for the modern training environment. This Blog will have minimal selling and maximum enablement for its readers. If you like this blog on Instructional Design, Customer Education, and Custom eLearning, please do spread the word, as we’re a small company with limited marketing budgets.

FAQs About Custom eLearning Development

by Check N Click Learning and Technologies

In this blog, let's answer all the questions related to custom eLearning development. Imagine you're hunting for a suit. You could grab one off the rack—it's fast, easy, and will do the trick. But will it fit perfectly? Probably not. Now picture this: a tailor takes...

Comprehensive Customer Onboarding Guide through Customer Education

by Check N Click Learning and Technologies

In this blog and series of videos, we'll examine the key best practices to follow for delivering a seamless customer onboarding experience through effective customer education. Click the tabs below to learn the different tips and tricks related to customer onboarding...

AI Tools in Customer Education

by Check N Click Learning and Technologies

AI is redefining Customer Success—and education is the front line. Smart Customer Success and Customer Education teams now use AI to predict churn, personalize onboarding, and surface the right training at the right time. Imagine auto-recommending modules based on...

How to Measure Customer Training or Customer Education Success

by lokeshsahaladmincnc

How to Measure Customer Training or Customer Education Success Data doesn’t lie—especially when it comes to Customer Education ROI. As a Customer Education exec or professional, you must prove impact. Start with completion rates, quiz scores, and learner feedback....

Modular Curriculum: Personalized Customer Education at Scale

by Check N Click Learning and Technologies

One-size-fits-all training? Forget it. Modular curriculum lets you personalize learning without rebuilding from scratch. Break down your courses into skill-based chunks—videos, microlearning, tutorials—and tag them by role or product area. Customer Success and...

Strategic Customer Education Leaders Build Smarter Learning Paths

by Check N Click Learning and Technologies

Build Smarter Learning Paths - Strategy for Customer Education Learning paths aren’t just a sequence of courses—they’re strategic journeys. For Customer Success execs, crafting these is key to proactive onboarding and long-term retention. Start by knowing your...

Expert Time or Office Hours: The Secret Weapon in Customer Education

by Check N Click Learning and Technologies

Want your Customer Education initiatives to hit home? Add expert time. Webinars, Q&As, office hours—these add human touch to digital learning. When customers engage with product experts, their doubts dissolve and confidence builds. As a CS exec, position expert...

Customer Education Drives Product Success

by Check N Click Learning and Technologies

In today’s digital-first economy, customer education isn’t a luxury—it’s a software product’s best friend. When customers understand your product deeply, they adopt it faster, engage longer, and renew confidently. As a Customer Success or Customer Education executive,...