Mastering the Art of Modern Learning: Customer Education, ID, and Custom eLearning
Let’s be real: generic training doesn’t cut it in 2026. Whether you’re a scaling SaaS firm or a global enterprise, your growth depends on how well your users and teams actually learn. Welcome to our knowledge hub, where we break down the latest in customer education, instructional design best practices, and custom eLearning development. From reducing churn with better onboarding to building high-impact learning ecosystems from scratch, we share the strategies we’ve used to help Fortune 500 companies turn training into a revenue engine. Dive in and let’s build something brilliant.
We pride ourselves on applying logic to traditional Instructional Design approaches, so they are appropriate and flexible for the modern-age customer education and custom eLearning projects. While the traditional approaches and strategies provide a framework, they cannot be considered as templates for the modern customer education and custom eLearning initiatives.
Here is our blog dedicated to Instructional Design, Customer Education, and Custom eLearning, where we’ll share tips to improve courses for the modern training environment. This Blog will have minimal selling and maximum enablement for its readers. If you like this blog on Instructional Design, Customer Education, and Custom eLearning, please do spread the word, as we’re a small company with limited marketing budgets.
Where Should Customer Education Live in 2026?
Discover where customer education should live in SaaS. Compare 5 proven models—CS, PS, Independent, Product, and Growth—to scale your training and reduce churn.
How to Write Multiple-Choice Questions That Actually Test Knowledge (2026 Guide)
Stop the guessing games! Learn the 2026 strategies for writing multiple choice questions that actually measure mastery and provide reliable learning data. Expert tips from Check N Click’s 13+ years of experience.
Stop Wasting Time on AI-Generated Content: Try These 7 Adaptive Delivery Hacks Instead
Stop drowning in AI noise. Learn 7 adaptive delivery hacks to move beyond AI-generated content and drive real learner outcomes in SaaS and enterprise L&D.
Do You Really Need AI in Your Customer Education Platform? Here's the Truth for Enterprise Buyers
Cut through the AI-washing. Discover how to identify genuine AI value in your customer education platform to drive real ROI and scale enterprise training.
Looking For a Customer Education Platform? Here Are 10 Things You Should Know Before You Buy
Choosing a customer education platform? Stop feature hunting. Here are 10 strategic factors that actually matter for your learning ecosystem.
Does Customer Education Really Drive Revenue in 2026? Here's the Truth
Let's be real, customer education revenue isn't just a buzzword anymore. It's the metric that separates SaaS companies scaling profitably from those burning cash trying to acquire their way to growth. But does investing in customer training actually...
10 Reasons Your Customer Training Isn't Driving Revenue (And How to Fix It)
Is your customer training stalling? Discover 10 reasons why your customer training programs aren’t driving revenue and learn how to fix them for better ROI!
LMS Vs Learning Experience Platform: Which Is Better For Your Customer Education Academy?
Deciding between an LMS vs Learning Experience Platform for your academy? Let’s break down the differences to help you choose the best fit for customer success!
10 Reasons Your Custom eLearning Isn't Working (And How to Fix It)
Stuck with custom eLearning development that falls flat? Learn 10 key reasons courses miss the mark—and the fixes to boost engagement, behavior change, and ROI.
Rapid Instructional Design for Customer Education
Rapid instructional design is revolutionizing how SaaS companies deliver customer education at the speed their business actually moves. Let's be real: your product team just shipped three feature updates while you're still perfecting slide 47 of your quarterly...
